Streamlined Motel Operations
A workflow automation solution that integrates a booking engine with communication platforms to save time and improve guest satisfaction.
Cover image for Streamlined Motel Operations
The motel's reservation system was disconnected from its guest communication channels. Management spent 4-6 hours weekly manually sending booking confirmations, check-in reminders, and post-stay feedback requests. This process was time-consuming, error-prone, and led to inconsistent guest communication.
Seer implemented a workflow automation solution that integrated the existing booking engine with a modern communication platform via APIs. The new system automatically sends personalized emails and SMS messages at key points in the customer journey, from initial booking to post-checkout follow-up, without manual intervention.
"The automation system Seer built for us has been a revelation. We're saving so much time, our guests are happier, and our online reputation has never been better. It allows us to focus on hospitality, not paperwork."
Illustrative Motel Manager
Property Manager
- Saved the management team 4-6 hours per week, a 10-15% reduction in administrative time.
- Eliminated booking communication errors and ensured consistent guest messaging.
- Contributed to a 25% increase in positive online reviews citing "excellent communication".